Terms of Service

Online Electrical (Pty) Ltd – Terms of Service
Last updated: 24 June 2026

Overview

This website is operated by Online Electrical (Pty) Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Online Electrical. By accessing our website and/or purchasing products from us, you agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, notices and policies referenced herein or available by hyperlink.

These Terms apply to all users of the website, including without limitation browsers, customers, merchants, vendors and contributors of content.

Please read these Terms carefully before using our website. If you do not agree to all of these Terms, you may not access the website or use any services offered through it.

Any new features, tools or services added to the current store shall also be subject to these Terms. We reserve the right to update, amend or replace any part of these Terms by posting updates to this page. It is your responsibility to check this page periodically for changes. Your continued use of the website following any changes constitutes acceptance of those changes.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country, province or state of residence, or that you are the age of majority and have given consent for any minor dependants to use this website under your supervision.

You may not use our products or services for any unlawful or unauthorised purpose, nor may you violate any applicable laws in your use of the website, including intellectual property or copyright laws.

You must not transmit any worms, viruses, malware or any code of a destructive nature.

A breach of any of these Terms may result in immediate suspension or termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that, except for credit card or payment information, content you submit may be transferred unencrypted over various networks and may be adapted to technical requirements of connecting networks or devices. Payment information is always encrypted during transfer over networks by the relevant payment processor.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the website, the service, or access to the service, without our express written permission.

The headings used in these Terms are included for convenience only and do not limit or otherwise affect the interpretation of these Terms.

3. Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this website is not accurate, complete or current. The material on this website is provided for general information purposes only and should not be relied upon as the sole basis for making purchasing or other decisions without consulting more accurate, complete or current sources where appropriate.

This website may contain historical information, which is provided for reference only and may not be current.

We reserve the right to modify the content of this website at any time, but we are under no obligation to update any information unless required by law. It is your responsibility to monitor changes to the website.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify, suspend or discontinue the website, the service, or any part of it, without notice.

We shall not be liable to you or any third party for any modification, price change, suspension or discontinuation of the service.

5. Products and Services

Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only in accordance with our Return and Refund Policy.

We have made every effort to display product colours, images and descriptions as accurately as possible. However, we cannot guarantee that your device’s display of colours or images will be accurate.

We reserve the right, but are not obliged, to:

• Limit the sale of products or services to any person, geographic region or jurisdiction
• Limit quantities of products or services offered
• Change product descriptions, specifications or pricing at any time without notice
• Discontinue any product at any time

Any offer for any product or service made on this website is void where prohibited by law.

We do not warrant that the quality of any products, services, information or other materials purchased or obtained by you will meet your expectations, nor do we warrant that any errors in the service will be corrected.

6. Accuracy of Billing and Account Information

We reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed using the same customer account, the same payment method, and/or the same billing or shipping address.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address or phone number provided when the order was placed.

You agree to provide current, complete and accurate purchase and account information for all purchases made through our store. You agree to promptly update your account information, including your email address, contact details and payment information, so that we can complete transactions and contact you if necessary.

For more detail, please review our Return and Refund Policy.

7. Optional Tools

We may provide access to third-party tools over which we have no control, monitoring or input.

You acknowledge and agree that access to such tools is provided “as is” and “as available” without any warranties, representations or conditions of any kind and without endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which those tools are provided by the relevant third-party provider.

We may also, in future, offer new services, features or tools through the website. Such features and services shall also be subject to these Terms.

8. Third-Party Links

Certain content, products and services available through our website may include materials from third parties.

Third-party links on this website may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content, accuracy or policies of any third-party websites, and we do not warrant or accept any liability for any third-party materials, products, services or websites.

We are not liable for any harm or damages related to the purchase or use of goods, services, content, resources or any other transactions made in connection with third-party websites. Please review the third party’s own policies and terms before engaging in any transaction.

Complaints, claims, concerns or questions regarding third-party products or services should be directed to the relevant third party.

9. User Comments, Feedback and Other Submissions

If, at our request, you submit certain content (for example competition entries), or if you voluntarily send us ideas, suggestions, proposals, plans or other materials, whether online, by email, by post or otherwise (“comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use such comments in any medium.

We are under no obligation to:

1. Keep comments confidential
2. Pay compensation for comments
3. Respond to comments

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, defamatory, obscene, threatening, abusive, infringing or otherwise objectionable.

You agree that your comments will not violate any right of any third party, including intellectual property, privacy or personal rights, and will not contain unlawful, defamatory, abusive or obscene material, or malware or viruses that may affect the operation of the website or service.

You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for the comments you submit and their accuracy.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, Inaccuracies and Omissions

Occasionally, there may be information on our website or in the service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the website or in the service is inaccurate at any time without prior notice, including after you have submitted an order.

We undertake no obligation to update, amend or clarify information in the service or on the website except as required by law.

12. Prohibited Uses

In addition to other prohibitions set out in these Terms, you are prohibited from using the website or its content:

• For any unlawful purpose
• To solicit others to perform or participate in unlawful acts
• To violate any applicable laws, regulations or legal requirements
• To infringe our intellectual property rights or the rights of others
• To harass, abuse, insult, harm, defame, slander, intimidate or discriminate against any person
• To submit false or misleading information
• To upload or transmit viruses, malware or other malicious code
• To collect or track the personal information of others without lawful authority
• To spam, phish, scrape, crawl or otherwise misuse the website
• For any obscene, immoral or fraudulent purpose
• To interfere with or circumvent the security features of the website or related services

We reserve the right to terminate your use of the service or website for violating any prohibited use.

13. Disclaimer of Warranties and Limitation of Liability

We do not guarantee, represent or warrant that your use of our website or service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that your use of, or inability to use, the website and service is at your sole risk. The service and all products and services delivered through the website are provided “as is” and “as available”, except where expressly stated otherwise by us and except where such exclusions are not permitted by law.

To the fullest extent permitted by applicable law, Online Electrical, its directors, employees, affiliates, agents, suppliers, contractors, service providers and licensors shall not be liable for any direct, indirect, incidental, punitive, special or consequential loss or damages of any kind arising from your use of the website, the service or any product purchased through the website.

Nothing in these Terms excludes or limits any rights you may have under applicable consumer protection laws, including the Consumer Protection Act, 2008, where such rights cannot lawfully be excluded.

14. Indemnification

You agree to indemnify, defend and hold harmless Online Electrical, its directors, officers, employees, agents, affiliates, contractors, service providers and suppliers from and against any claim, demand, liability, loss, damage, cost or expense (including reasonable legal fees) arising out of:

• Your breach of these Terms

• Your violation of any law or the rights of a third party

• Your misuse of the website or services

15. Severability

If any provision of these Terms is found to be unlawful, void or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.

16. Termination

These Terms remain effective unless and until terminated by either you or us.

You may terminate these Terms at any time by ceasing to use our website.

We may terminate or suspend your access to the website or services at any time without notice if, in our sole judgment, you fail to comply with any provision of these Terms. Any obligations or liabilities incurred prior to termination shall survive termination where applicable.

17. Entire Agreement

These Terms, together with any policies or operating rules posted by us on this website, constitute the entire agreement and understanding between you and us and govern your use of the website and services, superseding any prior agreements, communications or proposals, whether oral or written.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

18. Governing Law

These Terms of Service and any separate agreements whereby we provide you with products or services shall be governed by and construed in accordance with the laws of the Republic of South Africa.

19. Changes to These Terms of Service

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

20. Contact Information

If you have any questions about these Terms of Service, please contact us:

Online Electrical (Pty) Ltd
11 Turf Industrial Park
Turf Road
Anderbolt
Boksburg
Gauteng
South Africa

Email: joey@online-electrical.co.za
Telephone: +27 11 892 4551 / +27 83 677 8817